Shipping

Shipping Information

FREE SHIPPING FOR ALL ORDERS OVER $100 within Australia

 

*Please note the below shipping times are additional to the dispatch time. This is an estimate only and may be subject to delays. 

Shipping Method	Cost	Estimated Transit Time
Standard (Australia)	- $11 for all orders - Free for all orders over $100	2 - 8 Business Days
Express (Australia)	- $18 for all orders - $7 for all orders over $100	1 - 4 Business Days
New Zealand	- $15 AUD for all orders - Free for orders over $120 AUD	4 - 8 Business Days
USA & Canada	- $25 AUD for all orders  - Free for orders over $150 AUD	7 - 14 Business Days
Rest of the world	- $30 AUD for all orders	7 - 14 Business Days

 

Got a query?

For assistance with your order, delivery, product enquiries, sizing or style advice please email us at contact@serafina.com.au 

Import Duties & Taxes

Deliveries may be subject to local import fees or taxes, this will be calculated through your local customs office and is subject to those policies within your country.

The customer is solely responsible for any additional costs. This cost will be charged through the courier service used and an order can only be received once payment is made.

Should a delivery be refused, the cost of the original and return shipping will be charged to the customer and taken from any potential refund.

Please note, there may be a minimum threshold for imported goods into your country. For any larger orders, we would recommend checking these requirements with your local customs office.

For more information and to check any local policies, please get in touch with your local customs office.